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Client Support Representative

3 months ago


Kapolei, Hawaii, United States Bank of Hawaii Full time

Position Overview:
This role involves comprehensive training and is structured to enhance your skills in customer service.

Schedule:
The initial training phase will occur during standard business hours, followed by a shift that accommodates a broader range of customer interactions.

Responsibilities:
As a Customer Care Specialist, you will be responsible for:

  • Assisting clients with inquiries and resolving issues efficiently.
  • Providing exceptional service to enhance customer satisfaction.
  • Collaborating with team members to improve service delivery.

Work Environment:
This position is based in a dynamic call center environment, focusing on delivering a positive customer experience.