Customer Experience Coordinator
7 days ago
About us at Gap Inc.
We are a leading American brand dedicated to optimizing and inclusive experiences for our customers and employees. With over 50 years of history, we've created an optimistic and inclusive atmosphere where people feel welcome.
This role plays a critical part in our success by supporting the store leadership team with everyday tasks and being a role model for employees. In addition, they will act as a representative for teaching other employees how to give great customer service, build strong relationships with customers, and adapt quickly to new challenges.
Job Description:
- Delivering an amazing customer experience by consistently modeling and practicing top-notch selling behavior.
- Promoting customer loyalty by helping customers understand our loyalty programs.
- Ensuring the successful execution of tasks assigned by the leadership team.
- Serving as a mentor to colleagues, helping them develop their skills and knowledge.
- Assisting sales leaders during less busy times, focusing on customer satisfaction and meeting business objectives.
- Building connections with coworkers, working together to complete work tasks efficiently and achieving high levels of productivity.
- Maintaining awareness of current trends, understanding what works best for customers, and sharing insights with the team.
- Showing flexibility and adapting to changes in the workplace.
- Communicating clearly and directly with employees and supervisors.
What We Offer:
- Competitive hourly rate of $17.00 - $21.25 USD. Pay will vary depending on qualifications, work experience, skills, and location.
- Free merchandise discounts across Gap Inc. brands (Gap, Old Navy, Banana Republic, Athleta)
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- Full-time positions available, which may include evenings, weekends, and holidays
Working at Gap Inc. means becoming part of a dynamic team that celebrates individuality and promotes positivity. Join us in our mission to make a difference in the world.
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