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Enforcement Management Specialist

2 months ago

Austin, Texas, United States Texas Department of Licensing and Regulation Full time
Job Description

The Enforcement Management Analyst III is a key member of the Texas Department of Licensing and Regulation team, responsible for providing advanced organizational, policy, and statistical analysis to support the Director of Enforcement. This role involves conducting research, evaluating systems and procedures, and preparing complex reports to inform management decisions.

Key Responsibilities
  • Plan, develop, and coordinate research projects and organizational studies to identify areas for improvement and develop solutions to organizational issues.
  • Develop and implement plans for organizational change, including training and implementation of new legislation.
  • Advise management on studies, identifying priorities and defining study scope, purpose, objectives, time frames, and resource requirements.
  • Interpret historical, current, and projected data to identify problems, causes, and areas for improvement.
  • Review and evaluate new or improved business and management practices for application to agency programs or operations.
  • Compile, analyze, and interpret performance measures reports, and participate in the development of measure projections for the Strategic Plan and Legislative Appropriations Request.
  • Conduct or oversee statistical and investigatory research, collecting, compiling, and analyzing data using statistical methods and relational databases.
  • Prepare complex reports for the Director and Executive Office, and assist in the development, monitoring, and evaluation of Enforcement Division policies, procedures, and goals.
  • Assist in overseeing the Enforcement Division's electronic case management system, Legal Files, and develop quality assurance procedures and conduct quality assurance reviews of Legal Files data.

This role requires frequent contact with the public and other divisions within the agency, and work is performed under limited supervision with considerable latitude for the use of initiative and independent judgment.