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Park Operations Manager

2 months ago

Merrillville, Indiana, United States KIDS EMPIRE Full time
Park Supervisor Job Description

We are seeking a highly motivated and experienced Park Supervisor to join our team at Kids Empire. As a Park Supervisor, you will play a key role in ensuring the smooth operation of our park, providing exceptional customer service, and maintaining a safe and enjoyable environment for our guests.

Key Responsibilities:
  • Supervise and train park staff to ensure they meet high standards of customer service and operational efficiency.
  • Implement and maintain park policies and procedures to ensure guest satisfaction and safety.
  • Assist the Park Manager with scheduling, inventory management, and cash handling.
  • Monitor and maintain the cleanliness and organization of the park, including restrooms and play areas.
  • Provide exceptional customer service, resolving guest complaints and concerns in a professional and courteous manner.
  • Collaborate with the Park Manager to develop and implement new programs and initiatives to enhance the guest experience.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in a customer service or supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong organizational and time management skills.
What We Offer:
  • Competitive hourly rate of $14.40.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.
  • Benefits package including dental, health, and vision insurance.