Visual Communications Specialist
1 week ago
At FASTSIGNS #260601, we are seeking a highly skilled Visual Communication Specialist/ Customer Service Representative to join our team. As a key member of our team, you will be responsible for handling customer relationships, providing exceptional customer service, and ensuring that our customers receive the best possible experience.
Key Responsibilities:- Manage customer relationships and provide exceptional customer service
- Work closely with design and production teams to ensure accurate order processing
- Process estimates, document order details, and follow up with customers
- Perform quality control checks and schedule installations or deliveries
- Process customer payments and follow up on delayed payments
- Interact with third-party vendors to source special products
- Strong verbal and written communication skills
- Proficient computer and internet skills, including Microsoft Office suite
- Comfortable engaging in sales conversations with customers
- Strong organizational and team collaboration skills
- Understanding of and experience in the arts and graphic industry preferred
- At least two years of retail or inside sales experience preferred
- Casual and creative work environment
- Performance Bonus
- Paid training
- Formal ongoing training program
- Formal on-the-job training program
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Visual Communication Specialist
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