Visual Communications Specialist

1 week ago


Las Vegas, Nevada, United States FASTSIGNS #260601 Full time
Job Title: Visual Communication Specialist/ Customer Service Representative

At FASTSIGNS #260601, we are seeking a highly skilled Visual Communication Specialist/ Customer Service Representative to join our team. As a key member of our team, you will be responsible for handling customer relationships, providing exceptional customer service, and ensuring that our customers receive the best possible experience.

Key Responsibilities:
  • Manage customer relationships and provide exceptional customer service
  • Work closely with design and production teams to ensure accurate order processing
  • Process estimates, document order details, and follow up with customers
  • Perform quality control checks and schedule installations or deliveries
  • Process customer payments and follow up on delayed payments
  • Interact with third-party vendors to source special products
Requirements:
  • Strong verbal and written communication skills
  • Proficient computer and internet skills, including Microsoft Office suite
  • Comfortable engaging in sales conversations with customers
  • Strong organizational and team collaboration skills
  • Understanding of and experience in the arts and graphic industry preferred
  • At least two years of retail or inside sales experience preferred
Benefits:
  • Casual and creative work environment
  • Performance Bonus
  • Paid training
  • Formal ongoing training program
  • Formal on-the-job training program


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