Medical Call Center Specialist
1 month ago
LaSalle Network is partnering with a leading Revenue Cycle Management company in St. Cloud, Minnesota, to fill Medical Call Center Representative positions. This is a brand-new, state-of-the-art facility with opportunities for career growth.
Responsibilities:- Provide exceptional customer service in a fast-paced environment
- Answer phone calls, respond to emails, and resolve customer issues
- Connect with patients face-to-face regarding insurance information
- Update patient demographic information
- Maintain quotas, goals, and metrics
- Accurately note and determine issues with customers and their inquiries
- 1+ years of experience in the healthcare industry is required
- COVID-19 vaccination not required
- Ability to work independently and contribute to team success
- Excellent oral and written communication skills
- Strong interpersonal skills and attention to detail
- Ability to multitask effectively and adapt to change
LaSalle Network is an Equal Opportunity Employer. We are the leading provider of direct hire and temporary staffing services, helping organizations hire faster and connect top talent with opportunities.
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