Resident Services Community Outreach Coordinator

2 weeks ago

Sudbury, Massachusetts, United States Barkan Management Company Full time

Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.

We are seeking a qualified, motivated, and experienced Resident Service Coordinator (RSC) in Sudbury, MA to build and maintain relationships with residents and offer the trust, support and guidance necessary to foster independence and enhance the quality of every day life for residents.

The RSC will work collaboratively with management staff, families, and community social service agencies to identify and address resident concerns and issues. This includes planning and delivering activities, trips and resident events, as well as writing monthly newsletters for residents.

The ideal candidate will have excellent communication and interpersonal skills, be able to work independently and as part of a team, and be committed to delivering high-quality services that meet the needs of our residents.

**Responsibilities:**

  • Collaborate with management staff, families, and community social service agencies to identify and address resident concerns and issues.
  • Plan and deliver activities, trips, and resident events.
  • Write monthly newsletters for residents.
  • Develop a monthly calendar of events for residents.
  • Shop at local food pantries for residents in need who lack transportation to go themselves.
  • Develop linkages and relationships with agencies and providers in the community to identify quality and affordable services.
  • Educate residents on service availability, social service application procedures, and rights, and provide advocacy when necessary.
  • Monitor ongoing community agency services to ensure that agency and housing management are current with the progress of residents.
  • Maintain clear, concise, and appropriate information in incident reports and resident files.
  • Provide short-term care coordination, including intake and referral services, to residents needing assistance to help them maintain independence and promote self-sufficiency.
  • Connect residents with community resources such as counseling, personal assistance, financial or rental assistance, homemakers, meals-on-wheels, transportation, visiting nurse, and wellness clinics.
  • Follow up on referrals to ensure appropriate service delivery.
  • Work with residents to build support networks with other residents, family, and friends, which may involve developing resident associations, resource listings for self-referral, newsletters, welcoming committees, orientation packages, support groups, and resident boards.

$45,000 - $55,000 per year, depending on experience.

Barkan Management Company offers a competitive compensation and benefits package to full-time employees, including:

  • Medical, dental, and vision insurance.
  • Flexible spending accounts.
  • Life insurance.
  • Short- and long-term disability insurance.
  • Paid time off.
  • 401(k) match.
  • Group legal, critical illness, hospitalization, accident, and pet insurance.
  • Employee assistance program.

Barkan Management Company is an equal opportunity employer committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

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