Insurance Solutions Specialist
4 days ago
We are seeking a highly motivated Customer Service Manager to join our team at Rick Smith - State Farm Agent. This role offers a unique opportunity to work with a successful agent and contribute to the growth and success of the business.
Compensation and Benefits
The salary for this position ranges from $70,000 to $90,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package including 401(k) matching, bonus opportunities, company car, dental insurance, health insurance, paid time off, and more.
Key Accountabilities
- Develop and implement strategies to improve customer satisfaction and retention.
- Provide coaching and guidance to team members to ensure exceptional customer service.
- Maintain accurate records and reports to track customer interactions and sales performance.
Essential Qualifications
- Strong leadership and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficiency in Microsoft Office applications, particularly Excel.
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