Business Process Analyst Internship Opportunity at Lumen Inc

2 weeks ago


Phoenix, Arizona, United States Lumen Inc Full time
About Lumen

Lumen is a leading provider of digital infrastructure and solutions, connecting people, data, and applications. Our mission is to ignite business growth by providing secure, efficient, and effortless connectivity.

Job Description

We are seeking a highly motivated and detail-oriented Business Process Analyst Intern to join our Connected Digital Strategy team. As a Business Process Analyst Intern, you will be responsible for analyzing and improving business processes, identifying areas for improvement, and developing effective solutions.

Main Responsibilities:
  • Map and analyze business processes to identify constraints and issues
  • Develop and propose solutions to improve process efficiency
  • Collaborate with business partners to understand and document process flows
  • Learn and support business system production and monitoring
  • Engage in technical writing of capabilities, features, and user stories to ensure solutions are properly documented and handed off for development
  • Business Value identification and calculation
Requirements:
  • Enrolled at a 4-year accredited college or university, rising senior or masters level education status at the start of the internship
  • Graduating August 2025 – May 2027
  • Preferred fields include but not limited to: Business Administration, Computer Science, Data Analytics, Engineering, or MIS
  • Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)
Preferred Qualifications:
  • Strong written and verbal communication skills
  • Curious learner and researcher mindset
  • Enjoys collaboration and works well in team environment
  • Comfortability interacting with different levels of leadership and presenting solutions
  • Unafraid to ask questions to find solutions
  • Thinks outside the box to challenge the norm
  • Analytical mindset
  • Ability to multitask while working in fast-paced environment
  • Co-Pilot experience is a plus
  • Salesforce knowledge and exposure is a plus
Compensation

Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role.

Hourly Based Pay Range:

Min: $22.00/hour

Max: $35.00/hour

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on-demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.

A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.



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