Senior Data Scientist, Customer Operations

17 hours ago


Columbus, Ohio, United States The Hartford Full time
About the Role

We are seeking a highly skilled Senior Data Scientist to join our Data Science and Analytics team in Customer Operations. As a key member of our team, you will be responsible for developing and implementing machine learning and artificial intelligence solutions to drive business growth and improve customer experience.

The ideal candidate will have a strong background in statistical modeling, machine learning, and data analysis, with experience in working with large datasets and developing predictive models. You will be working closely with cross-functional teams to understand business strategies and design, develop, and implement modeling solutions.

We are looking for a collaborative and innovative thinker who can communicate complex technical concepts to both technical and non-technical stakeholders. If you are passionate about data-driven decision making and have a strong desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Develop and implement machine learning and AI solutions to drive business growth and improve customer experience
  • Collaborate with cross-functional teams to understand business strategies and design, develop, and implement modeling solutions
  • Work with large datasets to develop predictive models and drive data-driven decision making
  • Communicate complex technical concepts to both technical and non-technical stakeholders
Requirements
  • 5+ years of experience in a data science or comparable role
  • Master's or Ph.D. in Statistics, Applied Mathematics, Quantitative Economics, Actuarial Science, Data Science, Computer Science, or a similar analytical field
  • Proficiency in statistical modeling, inference, and building machine learning algorithms in Python
  • Proficiency in SQL and navigating databases to extract relevant attributes
  • Experience with leading project execution and driving change to core business processes through the innovative use of quantitative techniques
What We Offer

The Hartford offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.


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