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Club Operations Manager

2 months ago

Sunrise Beach, Missouri, United States The Club at Porto Cima Full time
About The Club at Porto Cima

The Club at Porto Cima is a private facility featuring an 18-hole Jack Nicklaus Signature Design golf course, a 17,000 square-foot clubhouse, and a Yacht Club. The golf course is considered one of Missouri's top courses by Golf Digest.

Job Summary

We are seeking a highly skilled and experienced Club Operations Manager to oversee the daily operations of our private facility. The successful candidate will be responsible for directing and overseeing all aspects of the club and facility, including its activities and relationships between guests, associates, and community.

Key Responsibilities
  • Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various weekly, monthly, and other business volume forecasts.
  • Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
  • Establishes basic personnel policy, initiates, and monitors policies relating to personnel actions and training, along with professional development programs.
  • Ensures all Human Resources procedures and policies are followed by management staff.
  • Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
  • Maintains membership with the PGA and CMAA and other professional associations.
  • Attends workshops and meetings to keep abreast of current information and developments.
  • Oversees the care and maintenance of all the facility's physical assets and each individual facility.
  • Coordinates marketing programs to promote the facility's services to potential customers.
  • Ensures the highest standards for food and beverage service on property.
  • Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Directly manages department members that may include, but are not limited to: Director of Golf, Golf Course Superintendent, F&B Manager, Membership Director, Building Maintenance Manager, etc.
  • Assures that effective orientation and training are given to each new associate.
  • Develops ongoing training programs.
Requirements
  • Bachelor's degree (BA); or five to ten years related experience and/or training; or equivalent combination of education and experience (Multi-course facilities may require more experience).
  • CMAAA member, GCSSA or PGA/LPGA membership preferred.
  • Ability to read and speak English may be required in order to perform the duties of the job.
  • Knowledge of Microsoft Office applications.
  • Marina Operations experience preferred.
  • Execution of Capital Projects and holding vendors to timeline.