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Customer Service Representative Assistant
3 weeks ago
We are seeking a highly motivated Customer Service Representative to join our team at Fidelity Bank & Trust in Oelwein, IA. As a key member of our organization, you will play a vital role in delivering exceptional customer service and providing financial solutions to our valued clients.
Responsibilities:
- Interact with customers in a courteous and professional manner, assisting with transactions, inquiries, and account maintenance.
- Accurately and efficiently process various financial transactions, including deposits, withdrawals, and transfers.
- Driven to learn all aspects of retail products. Stay informed about our products and services to effectively educate customers and recommend appropriate solutions to meet their financial needs.
- Adhere to all regulatory and compliance guidelines to ensure the security and confidentiality of customer information.
- Work collaboratively with colleagues to achieve team goals and contribute to a positive work environment.
Requirements:
- Minimum 2 years of experience as a bank teller or in a financial institution is preferred.
- Knowledge of banking procedures, policies, and regulations is a plus.
- Excellent customer service and communication skills.
- Proficiency in handling cash and conducting financial transactions.
- Ability to work in a fast-paced environment with attention to detail and accuracy.
- Familiarity with Microsoft Office Suite.
Benefits:
- Exciting growth opportunities with professional development and advancement.
- A collaborative environment that values teamwork and collaboration.
- Competitive benefits package for part-time employees.
- Innovation culture that embraces innovation and stays ahead in the ever-evolving banking industry.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
