Multimedia Systems Engineer
3 days ago
ESM is seeking a highly skilled Multimedia Systems Engineer to join our team. As a key member of our AV/VTC Engineering Team, you will be responsible for providing on-site support and services for various government customers.
Key Responsibilities- Provide on-site support and services for AV/VTC systems and equipment
- Resolve system operational problems by troubleshooting and performing fault isolation
- Repair, replace, and reprogram faulty equipment as required
- Provide client consultation and training on control interfaces and use of AV/VTC equipment
- Draft SOP documents for local presentation and VTC operations
- Conduct site surveys to establish customer requirements and generate Bill of Materials for AV/VTC systems and equipment
- Lead integration, testing, and installation of new facilities in both classified and unclassified environments
- Act as equipment custodian and perform inventory asset management and accountability functions
- Provide life cycle refresh projections for AV/VTC infrastructure and AV equipment build out projects
- Perform routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacity
- Active Secret Clearance
- Ability to lift up to 50 lbs
- Ability to pass a drug screening
- Active Driver's License (Willing to be a backup driver for equipment delivery as needed)
- Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
- Ability to work in a dynamic cross-organizational team environment
- Strong dedication to provide quality customer service
- Strong problem-solving skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
- Ability to prioritize tasks and adhere to established deadlines
- Take ownership of tasks and deliver without supervision while using their discretion to seek help necessary
- Be a positive, self-motivated, and proactive person able to adapt to change and tolerate stressful situations
- Candidate must communicate effectively with team members, management, and government customer
- Ability and desire to research and develop creative solutions to unique problems with minimal supervision
- A bachelor's degree, 5-7 years of experience, current Security+ce or equivalent DoD 8570 IAT level II certification, and ability to attain Crestron Digital Certified Engineer or Crestron Certified Programmer certifications within 6 months
- TS/SCI
- Ability to sit, stand, walk for extended periods of time
- Ability to use a computer
- Other duties as assigned
ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
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