Quality Assurance Specialist
2 weeks ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at M&T Bank. The successful candidate will be responsible for monitoring and completing audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies, processes, and external regulations.
Key Responsibilities- Monitor and/or complete audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations.
- Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
- Maintain records of discovered deficiencies and complete regular reporting on these activities.
- Identify trends in the data and recommend changes in policies and processes to address these.
- Maintain a current knowledge of the policies, processes, and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
- Identify potential areas for process or procedural improvements and make recommendations and assist in implementing those approved.
- Provide guidance and training to less experienced personnel.
- Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
- Associates' degree and a minimum of 2 years' work experience in the area supported, or in lieu of a degree a combined minimum of 4 years' higher education and/or work experience, including a minimum of 2 years' work experience in the area supported.
- Strong analytical skills.
- Strong verbal and written communication skills.
- Proficiency with pertinent spreadsheet, word processing, database, and presentation software.
- Detail-oriented.
- Bachelor's degree.
- Prior experience providing written or verbal feedback.
N/A
CompensationThe pay range for this position is $20.94 - $34.91 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
LocationGetzville, New York, United States of America
M&T Bank is an Equal Opportunity/Affirmative Action EmployerWe are committed to fair, competitive, and market-informed pay for our employees.
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