Retail Store Key Holder
1 month ago
Job Summary: We are seeking a highly motivated and experienced Retail Store Key Holder to join our team at WearLIVELY. As a Key Holder, you will be an integral part of our management team, responsible for driving sales, profitability, and customer satisfaction. You will be the link between the management team and sales associates, ensuring a seamless and efficient store operation.
Key Responsibilities:
- Support management by driving sales, profitability, and customer satisfaction.
- Deliver exceptional customer service by greeting, engaging, and assisting customers.
- Collaborate with the management team to complete merchandise initiatives and maintain high standards of visual presentations.
- Oversee the sales floor when appointed as manager on duty.
- Demonstrate integrity, honesty, and knowledge promoting the company culture, values, and mission.
- Foster a positive work environment that encourages diversity, mutual respect, and teamwork, free of discrimination and harassment.
- Assist with training and development of current and new sales associates.
- Understand and ensure proper security procedures are followed.
- Ensure store operational tasks are addressed and completed.
- Manage and drive the daily opening and closing procedures for the store, including shipment, registers, and sales floor maintenance.
- Participate in store meetings to discuss initiatives, objectives, issues, tasks, and responsibilities.
- Provide loss prevention awareness to protect store assets and ensure a safe and secure work environment.
- Manage general housekeeping and maintenance duties to ensure the store is maintained in an efficient, clean, and safe manner at all times.
- One year of experience in a retail store.
- High School Diploma (or GED) preferred.
- Familiarity with POS (point of sale) systems and the ability to learn new technologies.
- Excellent communication skills.
- Cheerful working attitude.
- Outstanding customer service skills.
- Ability to stand and walk around during the scheduled shift.
- Comfortably pack and unpack shipments, arrange, and move store fixtures and packages weighing up to 50lbs.
- Ability to reach for merchandise using ladders, step stools, and merchandise retrieving poles, etc.
- Ability to work a flexible schedule.
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