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Customer Service Representative

2 months ago

Fort Collins, Colorado, United States Destination Pet, LLC Full time

About Destination Pet, LLC

We are a top-of-the-line pet resort dedicated to providing exceptional care and services to our furry guests and their owners. As a key member of our team, you will play a vital role in ensuring the safety and well-being of our animals, while also delivering outstanding customer service and support.

Key Responsibilities:

  • Ensure the safety and security of animals in our care, adhering to strict protocols and procedures.
  • Provide exceptional customer service and communication to our clients, responding to their needs and concerns in a timely and professional manner.
  • Maintain accurate and up-to-date medical records for our guests, ensuring seamless communication with our veterinary team.
  • Contribute to the cleanliness and maintenance of our facility, upholding the highest standards of hygiene and sanitation.
  • Pay close attention to detail, ensuring that all aspects of our operations meet the highest standards of quality and excellence.

What We Offer:

  • A competitive hourly rate of $14.00.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • Paid time off for both full-time and part-time employees.
  • Great pet care discounts and opportunities for growth and development.
  • Education and training in dog behavior and health, as well as opportunities for professional growth and advancement.

Requirements:

  • Experience working in the veterinary or animal care field is highly desirable.
  • Proven ability to handle animals with care and compassion.
  • Excellent communication and interpersonal skills, with a friendly and helpful demeanor.
  • A great attitude and a passion for working with pets and their owners.
  • Reliability and teamwork are essential for success in this role.