Family Support Specialist

4 weeks ago


Ellenville, New York, United States Ibero-American Action League Full time
Job Summary

We are seeking a highly motivated and compassionate Family Service Assistant to join our team at Ibero-American Action League, Inc. The successful candidate will be responsible for providing support to families in need, connecting them with community resources, and navigating them through the Rochester City School District (RCSD) and other pertinent systems.

Key Responsibilities
  • Conduct parent meetings, parent activities, and home visits to build trusting relationships with families.
  • Provide interpretation and transportation services as needed, and maintain up-to-date case notes about services provided.
  • Develop and maintain a deep understanding of the Latino community and its needs, and demonstrate a commitment to the mission of Ibero-American Action League, Inc.
  • Collaborate with the FSA Program Coordinator to develop and implement effective strategies for supporting families.
Requirements
  • Analytical skills to solve problems and think critically.
  • Accuracy and attention to detail in performing tasks.
  • Customer-oriented approach to providing services.
  • Ability to work effectively with diverse populations and build strong relationships.
  • Leadership skills to motivate and support others.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid NYS license and access to own transportation.
Preferred Qualifications
  • Associate's degree in Human Services or related field.
  • Family Service Credential.
  • Experience working with urban youth and families.
  • Bilingual in English and Spanish, oral and written.
  • Demonstrate knowledge of the Latino community.
Physical Demands

The position requires occasional standing, squatting, lifting of up to approximately 20 lbs., and frequent sitting.

Salary: $19 to $23 per hour



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