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Hospitality Server

2 months ago

Charleston, West Virginia, United States Baskin Robbins Full time

Job Overview

Position Summary

As a Server at Baskin Robbins, you will play a vital role in crafting exceptional experiences for our guests by providing excellent food and beverage suggestions while serving delightful treats. You will be part of a dedicated team that collaborates to ensure success in a dynamic and fast-paced setting.

Key Responsibilities:

+ Embrace our Guest-Obsessed philosophy and strive to deliver a positive and unforgettable experience for every visitor.

+ Offer insightful food and drink recommendations to guests and address any inquiries related to the menu and service.

+ Monitor guest satisfaction by engaging with them regularly and proactively addressing their needs.

+ Manage guest concerns by attentively listening to their feedback, promptly notifying a manager, and resolving issues to enhance overall satisfaction.

Benefits of Joining Our Team:

+ Competitive compensation

+ Flexible work schedules

+ Opportunities for career advancement

A Server is tasked with delivering outstanding hospitality to our guests and team members, creating memorable experiences every day. If you resonate with this description, we encourage you to consider this opportunity.

Qualifications:

+ Capability to thrive in a high-volume, fast-paced environment.

+ Proficient in listening, understanding, and responding to team members and guest requests in a bustling atmosphere.

+ Dexterity and coordination in handling multiple drinks, plates, and bowls simultaneously.

About Us: