Industrial Operations Manager
7 days ago
**About Us**
Established in 1982, Team Industrial Services is a privately-owned Canadian company delivering comprehensive industrial support services to large-scale facilities. Our core expertise lies in industrial cleaning, facility maintenance, trades, and shutdown services, catering to our clientele across North America and Asia.
We collaborate closely with prominent Fortune 500 OEM and Tier 1 corporations in the automotive, aerospace, and heavy equipment manufacturing sectors. We tailor custom facility cleaning programs to meet the precise needs of our partners.
Renowned for quality and proficiency in cleanroom-controlled environments, teamwork and safety are at the heart of our operations. This fosters long-lasting connections with our members.
About the Role
The Operations Manager is accountable for ensuring the overall safety, security, efficiency, and cost-effective management of their team. They lead by example, using coaching skills to develop a culture of trust by inspiring, challenging, and promoting the workforce while meeting corporate goals and customer business needs.
What We Offer
- On-site parking
- Competitive wages ($52,000 - $57,000)
- Comprehensive benefits package
- 401k program eligibility
- Safety boot allowance
- Company events
- Casual dress code
- Room for growth and advancement
Responsibilities
- Lead, train, and develop up to 10 team members
- Delegate tasks and responsibilities for all classifications
- Ensure timely scheduling of training and development for team members
- Promote an operating culture of exceptional value through quality and efficient service delivery
- Provide routine coaching to engage team members and develop ownership for sustainable target achievements
- Understand and achieve all required targets for safety, customer satisfaction, financial, and operating performance
- Ensure the customer's value proposition is clearly understood by the onsite team and that the level of customer satisfaction is validated in the customer's KPIs
- Manage team accountability and performance to maximize efficiency, ensuring targeted profitability is achieved
- Implement/utilize all required companies' operating platforms and systems
- Communicate with the customer to provide support, address service requests, and inquiries
- Additional duties as assigned
Qualifications
- A minimum of 2 years of experience in the janitorial cleaning industry at the supervisor-level
- Manufacturing or other industrial experience is considered an asset
- Possesses a High School Diploma
- Possesses a valid Driver's License
- Ability to lead and participate in a dynamic, fast-paced, and team-based environment
- Demonstrated problem-solving and leadership skills
- Strong interpersonal, organizational, and communication skills
- Knowledge of safety compliance regulations, policies, and procedures
- Willing to be available for light travel
- Ability to reliably commute to GM Lansing Delta for work
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