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Residential Operations Manager
2 months ago
Peak Living is seeking a seasoned Community Director to oversee the daily operations of our residential communities.
About Peak Living: We are a rapidly growing property management company with a strong focus on building empowered teams.
**Key Responsibilities:**
- Supervise and support community staff to ensure exceptional resident experiences
- Ensure compliance with regulatory requirements and industry standards
- Develop and implement effective customer service strategies
- Address resident concerns and issues in a timely and professional manner
- Oversee marketing initiatives to drive occupancy and revenue growth
- Collaborate with regional teams to achieve business objectives
- Manage resident files, accounting records, and other administrative tasks
- Prepare and present regular reports to senior management
- Identify opportunities for process improvements and implement changes
- Stay up-to-date with market trends and competitor activity
- Collect and manage community revenue and expenses
- Maintain budgeted occupancy and expense targets
**Requirements:**
- Minimum 3 years' experience in property management or a related field
- High school diploma required; college education and certifications preferred
- Valid driver's license
**Why Choose Peak Living:**
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance