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Guest Room Attendant
2 months ago
About the Role:
The Guest Room Attendant is a vital member of our hospitality team, responsible for ensuring that our guests have a comfortable and enjoyable stay. As a Guest Room Attendant, you will be the first point of contact for our guests, and your attention to detail and commitment to excellence will make all the difference in their experience.
Key Responsibilities:
- Anticipate and respond to guests' needs, providing exceptional service and ensuring their satisfaction.
- Maintain a clean and organized guest room, adhering to high standards of cleanliness and presentation.
- Perform turndown service, preparing the room for imminent guest arrival.
- Organize and maintain linens, cleaning supplies, and amenities, ensuring they are readily available and easily accessible.
- Inspect and report any maintenance issues or concerns to the relevant authorities.
- Collaborate with the team to ensure seamless service delivery and maintain a positive and respectful attitude towards guests and colleagues alike.
Requirements:
- High school diploma or equivalent.
- Previous housekeeping experience preferred, but not required.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to lift, carry, push, and pull up to 50 pounds.
- Ability to stand and move freely about the property for the majority of the shift.
What We Offer:
- A competitive hourly rate.
- A comprehensive training program to ensure your success in the role.
- A dynamic and supportive work environment.
- Opportunities for career growth and professional development.