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Retail Service Consultant
2 months ago
Position: Sales Associate
Company Overview:
At Le Creuset, we are more than just a cookware brand; we have been a vibrant part of culinary experiences and cherished memories since 1925. Our commitment to tradition and authenticity has guided us for nearly a century, with a relentless passion for exceptional craftsmanship and innovative design.
Your Role:
As a Sales Associate, you will serve as the expert in customer service and product knowledge, dedicated to fostering long-lasting relationships with our clientele. Your ability to work independently while contributing to a collaborative team environment is essential to our sales and service success. You possess a genuine enthusiasm for sales and strive to create delightful experiences for our customers.
Daily Responsibilities:
- Achieve Sales and Service Goals (40%): Utilize the Recipe for Successful Selling approach during customer interactions, while actively promoting in-store initiatives and incentives. Monitor and report on personal performance metrics.
- Deliver Exceptional Customer Experiences (40%): Cultivate meaningful relationships with customers by applying Personal Trade principles. Stay informed on product knowledge through continuous training and coaching. Address customer inquiries promptly and professionally.
- Maintain Store Standards (20%): Uphold visual merchandising standards and manage inventory control. Follow established plans and schedules, demonstrating urgency to adapt to the dynamic needs of the business. Comply with operational and safety protocols.
Qualifications:
- High school diploma or equivalent.
- At least one year of experience in sales or customer service.
- Flexible availability, including evenings, weekends, and holidays.
Physical Requirements:
- Ability to remain mobile and walk on the sales floor for extended periods.
- Capability to lift and move medium to large items weighing up to 25 lbs.
Preferred Attributes:
- A genuine passion for cooking, baking, and entertaining.
- Experience in specialty retail.
Why Join Us:
Our mission is straightforward: to inspire and empower individuals everywhere to find joy in cooking. Our culture is vibrant, fostering passion, hard work, and enjoyment. When you become part of Le Creuset, you join a dynamic team focused on innovation and collaboration, making every moment of your journey fulfilling.
Benefits:
- Comprehensive benefits package.
- Significant opportunities for growth and advancement.
- Work-life balance with resources to support both personal and professional needs.
EEO Statement:
Le Creuset of America is an equal opportunity employer. We consider qualified applicants without regard to race, color, age, sex (including gender identity, expression, orientation, or pregnancy), religion, marital status, national origin, genetic information, disability, or veteran status, and any other classification protected by law.