Cloud Platform Operations Engineer

3 weeks ago


Lansing, Michigan, United States Jackson National Life Full time
Job Purpose

The Cloud Platform Operations Engineer is responsible for designing, implementing, and managing cloud-native and Software-as-a-Service (SaaS) technologies to deliver cloud migration projects and track costs. This role involves creating complex business configurations, monitoring, and responding to real-time issues, as well as aligning with security controls and supporting delivery of new capabilities.

Key Responsibilities
  • Research and recommend cloud technologies to meet business needs.
  • Develop and implement automation and reusable code to integrate monitoring, alerting, and logging technologies.
  • Implement automated cost control solutions, including tracking, budget alerting, auto-scaling, and environment consolidation.
  • Manage data governance and DLP policies, including allowed and unallowed connectors or integration points.
  • Provide L3/L4 escalation support for cloud platforms in all environments.
Requirements
  • Detail-oriented with excellent written documentation skills.
  • Strong problem analysis skills and ability to find permanent solutions.
  • Effective communication skills, both verbally and in writing.
  • Exceptional internal customer relationship skills.
  • Experience with Power Automate, scripting languages, and database management.
  • Knowledge of monitoring technologies, CI/CD tools, and configuration management.
  • Agile development methodologies and ability to handle multiple priorities.
  • Networking knowledge, including cloud networking concepts and security.
Qualifications
  • Bachelor's Degree in Computer Science or related field.
  • 5+ years of IT experience, with at least 3 years in IT infrastructure/operations.
  • 3+ certifications in public cloud technologies.

Jackson National Life is an equal opportunity employer and values diversity in the workplace. We offer a comprehensive benefits package, competitive pay, and opportunities for growth and development.



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