Data Insights Associate

4 weeks ago

Cleveland, Ohio, United States Marsh LLC Full time
About the Role

We are seeking a highly skilled Data Insights Associate to join our team at Marsh McLennan Agency (MMA). As a key member of our data analytics team, you will be responsible for creating comprehensive documentation, training materials, and change management resources for our data and analytics tools and reports.

Key Responsibilities
  • Develop and maintain detailed documentation for data and analytics tools and reports, including user guides, process flows, FAQs, and troubleshooting guides.
  • Create instructional materials and training resources to support the effective use of analytics tools and reports by colleagues across the organization.
  • Serve as a backup for the Metric Insights report surfacing tool, reports developed in PowerBI, and Access Management at MMA.
  • Collaborate with the Data Strategy Manager, product managers, IT, and regional colleagues to define the scope and requirements of analytics tools and reports.
  • Work closely with IT to ensure that all necessary instructional guides are in place and accessible to colleagues.
  • Establish and maintain a robust training platform to facilitate the onboarding and ongoing training of colleagues on analytics tools and reports.
  • Develop and execute a stakeholder engagement communication strategy to ensure effective communication and adoption of analytics tools and reports.
  • Conduct training sessions and workshops to educate colleagues on the use of analytics tools and reports.
  • Gather feedback from colleagues and stakeholders to continuously improve the usability and effectiveness of analytics tools and reports.
Requirements
  • Bachelor's degree in a relevant field such as Information Science, Technical Writing, or a related discipline.
  • Proven experience in creating documentation, training materials, and change management resources for data and analytics tools and reports.
  • Strong understanding of data and analytics concepts, tools, and technologies.
  • Excellent written and verbal communication skills, with the ability to explain complex concepts in a clear and concise manner.
  • Proficiency in using documentation tools and software, such as Microsoft Office Suite, SharePoint, and content management systems.
  • Experience in stakeholder engagement and communication strategies.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
  • Strong problem-solving and analytical skills.
About Us

Marsh McLennan Agency (MMA) is a leading provider of business insurance, employee health & benefits, retirement, and private client insurance solutions. We are committed to delivering purposeful work and meaningful impact every day. Our team is passionate about data and analytics, and we are seeking a talented individual to join our team as a Data Insights Associate.

We offer a competitive total rewards package, including health and welfare benefits, tuition assistance, 401K savings, and other wellbeing programs. If you are passionate about data and analytics, possess excellent documentation and training skills, and thrive in a collaborative and dynamic environment, we would love to hear from you.

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