Telephone Operator
2 days ago
Overview:
At Suburban Community Hospital, our dedicated team of professionals is committed to delivering exceptional patient care and service. As a key member of our team, the PBX Operator/Receptionist plays a vital role in ensuring seamless communication and a positive experience for our patients, visitors, and staff.
Responsibilities:
The PBX Operator/Receptionist is responsible for answering the switchboard, greeting and directing visitors to the appropriate departments, and monitoring hospital alarms. They must be aware of hospital emergency codes and policies, and possess excellent communication and interpersonal skills.
Qualifications:
To be successful in this role, you will need:
- A High School Diploma or Equivalent
- Previous PBX experience is preferred, but not required
- Effective written, verbal communication, and interpersonal skills
- Ability to multi-task, prioritize needs, and meet required timelines
- Analytical and problem-solving skills
- Customer Service experience is a plus
About Us:
Suburban Community Hospital is a not-for-profit hospital that is part of Prime Healthcare's Pennsylvania Region. We are committed to delivering high-quality medical care, educational programs, and community outreach services to our patients and communities. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.
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