Hospitality Ambassador
4 days ago
Location: 2425 Katy Fwy, Houston, TX 77007
Role Overview
As a Host at Chili's, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit. If you are passionate about delivering exceptional customer service and have a knack for creating a positive atmosphere, we want to hear from you
Responsibilities
- Provide a warm welcome to every guest, ensuring they feel valued and respected
- Manage the wait list efficiently, keeping guests informed of wait times and estimated wait periods
- Communicate guest concerns to the manager when necessary, ensuring prompt resolution
- Answer telephone calls within three rings, directing them to the appropriate team member
- Assist fellow team members as needed, providing support to ensure seamless service
About Us
Chili's Grill & Bar was born in Dallas, Texas in 1975, and since then, we've been serving up big flavors and even bigger hospitality. With a legacy rooted in service, hospitality, and giving back, we're committed to delivering the best experience to every guest, every day.
About You
We're looking for someone who is friendly, warm, and caring, with a smile that can light up a room. If you're able to think and act quickly in a fast-paced environment, and are comfortable working in a standing position for long periods, we want to hear from you
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