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Lead Security Officer

2 months ago

Princeton, Minnesota, United States Fairview Health Services Full time
Job Summary

The Lead Security Officer at Fairview Health Services plays a critical role in guiding and instructing probationary Security Officers through structured on-site and on-the-job training programs. This position provides leadership in the absence of supervisory staff, ensuring the safety of patients, visitors, and staff, and protecting property from theft and vandalism.

Key Responsibilities
  • Guidance and Training
    • Provides guidance, instruction, and review of probationary Security Officers.
    • Applies learning theory and comprehension principles to training programs.
    • Administers skill proficiency and written examinations as needed.
    • Conducts daily random performance evaluations.
    • Assists in administering performance improvement plans.
    • Assists in developing or improving existing education courses.
    • Develops and provides in-service training.
  • Temporary Leadership
    • Provides temporary leadership in the absence of supervisory staff.
    • Responds to staff and customer questions and concerns.
    • Assists officers with policy and process definition.
    • Ensures adequate staffing in response to open hours or unexpected absences.
    • Manages overtime within guidelines set by department management.
  • Ensuring Safety
    • Ensures the safety of patients, staff, and visitors.
    • Responds quickly and effectively to all emergency and non-emergency calls for assistance.
    • Provides visible deterrents to crime and prohibited activities by patrolling buildings and grounds.
    • Makes critical decisions based on available information.
    • Reports all safety hazards observed during patrols and inspections.
    • Ensures completion of assigned safety inspections.
  • Conflict Resolution
    • Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions.
    • Uses influencing strategies to gain genuine agreements.
    • Seeks to persuade rather than force solutions or impose decisions or regulations.
  • Critical Thinking
    • Gathers and integrates critical information, recognizing and addressing underlying assumptions to arrive at effective solutions.
    • Breaks down problems into manageable tasks or activities.
    • Analyzes relationships among several parts of a situation.
  • Risk Analysis
    • Utilizes policies, procedures, and practices to minimize or eliminate unacceptable risk.
    • Applies qualitative or quantitative techniques to reduce uncertainty of outcomes, liabilities, or losses.

This role demands strength, stamina, flexibility, and critical thinking, particularly when interacting with potentially unpredictable individuals or managing high-risk situations. The Lead Security Officer contributes significantly to maintaining a safe and secure environment through proactive measures, effective leadership, and adherence to safety protocols and standards.

Qualifications
  • Experience
    • Two Years Security or Military Experience OR
    • Associates Degree and One Year of Security Experience
  • License/Certification/Registration
    • Valid Class D Driver's License and DMV record which meets Fairview insurability requirements.
    • Must be able to pass pre-assignment training within the probationary period.
  • Preferred Qualifications
    • Education
      • Associates Degree in a related field
    • Experience
      • 2 Years in Healthcare Security

These qualifications ensure that candidates are well-equipped to handle the responsibilities of the Lead Security Officer role at Fairview Health Services, emphasizing both practical experience and educational background relevant to security operations, particularly within a healthcare environment.