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Pension Benefits Team Leader

2 months ago

Seattle, Washington, United States Northwest Administrators, Inc Full time

Are you passionate about guiding a team to achieve excellence?

Northwest Administrators, Inc. specializes in managing pension benefits for a variety of plans and numerous participants. We assist individuals as they transition from employment to retirement and navigate significant life changes impacting their pension benefits.

Key Responsibilities:

  • Lead a team of over 10 claims processors and support personnel effectively.
  • Oversee claims processing, manage workflows, and uphold quality standards.
  • Recruit, train, and provide essential resources for new team members.
  • Supervise staff while reviewing and enhancing processes and systems.
  • Act as a liaison between teams to ensure information accuracy and reduce escalations.
  • Monitor and report on team productivity and performance metrics.
  • Ensure consistent application of policies and procedures.

Ideal Candidate Profile:

  • Service-Oriented: Committed to assisting clients through critical life transitions.
  • Leadership Skills: Capable of maximizing team performance.
  • Creative Problem Solver: Strong organizational skills with innovative solutions.
  • Effective Communicator: Excellent interpersonal and communication abilities.
  • Technologically Proficient: Skilled in Microsoft Office and quick to learn new software.
  • Experienced: At least 2 years of direct or indirect leadership experience.
  • Educational Background: Bachelor’s degree or a relevant combination of education and experience.

About Northwest Administrators, Inc.:

We are a leading entity in third-party administration of employee benefits, managing one of the largest multi-employer pension plans in the nation, along with several extensive health and welfare plans. Our team members benefit from numerous training and development opportunities, along with a competitive benefits package.

Compensation and Benefits:

  • Salary range of $67K - $91K annually, based on experience and qualifications.
  • Comprehensive Medical, Dental (including Orthodontics), Vision, and Prescription benefits, along with disability and life insurance.
  • Optional benefits include health flexible spending and dependent care assistance plans, as well as pet insurance.
  • Generous 401(k) plan with employer contributions and matching.
  • Paid time off including 10 days of vacation, 10 days of sick leave, and 10 holidays.
  • A collaborative and supportive team environment.

Equal Employment Opportunity:

Northwest Administrators, Inc. is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information, or any other characteristic protected by local, state, or federal laws. We prohibit any discrimination or harassment based on these characteristics.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.