Administrative Support Associate
2 weeks ago
CardioOne is a leading healthcare provider that partners with independent cardiologists to offer innovative solutions. Our value-based cardiology care solutions aim to improve patient outcomes and reduce costs.
Solutions We Offer
We provide good working conditions, competitive pay, medical, dental, and vision benefits, and a 401k plan with match to eligible employees. We also offer PTO and sick time for full-time staff. At CardioOne, we pride ourselves on creating a culture of employee engagement, resulting in an exceptional patient experience.
About the Job
Our growing practice, Cardiovascular Specialists of New England, seeks a highly motivated Front Desk Receptionist. This role serves as the first point of contact for patients and visitors, providing top-notch customer service and administrative support. As a Front Desk Receptionist, you will oversee front desk operations, manage appointments, coordinate patient inquiries, and maintain accurate records. You will report directly to the Office Manager.
Key Responsibilities
- Greet patients warmly upon arrival.
- Manage front desk operations, ensuring smooth office flow.
- Assist with check-in process, verifying patient information and insurance details.
- Coordinate appointments using scheduling software, minimizing wait times.
- Answer phone calls, respond to emails professionally, and address patient inquiries.
- Maintain patient confidentiality and adhere to privacy regulations.
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