Financial Solutions Manager
5 days ago
At U.S. Bank, we're on a mission to help our customers and businesses thrive financially. Our team is dedicated to providing exceptional service and support, enabling our clients to make informed decisions and achieve their goals with confidence. We believe that every person has unique potential, and a career with us offers a wide range of opportunities to discover what makes you excel. From day one, you'll have the chance to learn new skills, try new things, and explore what motivates and energizes your career ambitions: partnering with our customers, communities, and each other.
Job OverviewThe Client Account Manager/Executive serves as the strategic face of Elavon to our clients, representing multiple business channels. This role involves managing a portfolio of national accounts, ensuring maintenance, growth, increased profitability, strategic direction, client satisfaction, and contract renewals. As a trusted advisor, you'll consult with clients through data analysis, industry education, and performance results, recommending actions to improve performance. You'll also be the escalation point for both internal and external client issues.
Key Responsibilities- Manage a book of national accounts, maintaining relationships, and driving growth
- Collaborate with clients through data analysis, industry expertise, and performance insights
- Provide strategic guidance and recommendations to improve account performance
- Serve as the primary point of contact for client issues and escalations
To succeed in this role, you'll need:
- A Bachelor's degree in Business or Finance, or equivalent work experience
- Eight to 10 years of client management experience in the financial industry
We're looking for candidates with:
- Strong contract negotiation, account management, and project management skills
- Prior acquiring experience
- Working knowledge of ROI and P&L calculations
- Strong problem-solving and negotiation skills
- Ability to manage multiple tasks and deadlines simultaneously
- Ability to identify and resolve exceptions and interpret data
- Proven customer service and relations skills
- Proficient computer navigation skills using Microsoft Office applications
- Strong presentation, interpersonal, verbal, and written communication skills
- Some knowledge of Elavon products and systems helpful
- Travel required 40-50% of work time
Our comprehensive benefits package includes:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals
The estimated salary range for this position is $107,865.00 - $139,590.00, depending on location and qualifications.
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