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Cash Vault Specialist

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Littleton NH, United States Woodsville Guaranty Savings Bank Full time

Woodsville Guaranty Savings Bank is a community-focused financial institution in New Hampshire dedicated to meeting the banking needs of both businesses and individuals. We are currently seeking a full-time Cash Vault Specialist/Backup Customer Service Representative to enhance our team.

Key Responsibilities of a Cash Vault Specialist/Backup CSR include:

  • Efficiently process customer transactions while delivering exceptional service.
  • Promote and cross-sell various financial products and services offered by the bank.
  • Assist with customer service tasks as needed, including:
    • Opening a variety of new accounts.
    • Managing modifications to existing accounts and advising customers on ownership changes.
    • Accepting consumer loan applications and communicating with applicants regarding credit decisions.
  • Provide comprehensive account services, including processing deposits, withdrawals, loan payments, and check cashing.
  • Order cash for the branch and collaborate with management to maintain appropriate cash levels.
  • Adhere to the bank's security protocols to ensure the safety of cash assets.

Qualifications for the Cash Vault Specialist/Backup CSR position:

  • Strong customer service abilities.
  • Excellent communication skills.
  • Proficient in using and learning computer systems.
  • Experience in cash handling.
  • High attention to detail.

Employee Benefits:

  • Comprehensive health, dental, and vision insurance.
  • Life and long-term disability insurance.
  • Generous paid time off.
  • 11 paid holidays annually.
  • 401(k) retirement plan with company contributions.
  • Assistance with student loans and tuition.

We value diversity in our workplace.

Woodsville Guaranty Savings Bank is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.