Bartender

2 weeks ago

Raleigh, North Carolina, United States Four Points Raleigh Full time
Job Summary

The Bartender is responsible for preparing food and drink orders, serving beverages and meals to patrons, and coordinating lounge/bar activities. This role requires a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:
  • Prepare and serve food and drink orders to patrons.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Present menu, answer questions, and take food and beverage orders from guests and/or serving staff.
  • Prepare drink orders, including wine, liquor, and beer.
  • Prepare appetizers and food items according to recipes and standards.
  • Monitor seating in lounge/bar area to ensure all guests are served.
  • Compute bill and accept payment, track and balance sales receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s).
  • Clean bars, work areas, and tables, as well as glasses, utensils, and bar equipment.
  • Maintain kitchen and lounge station by keeping area tidy, clean, and stocked.
  • Plan, organize, and control the operations of the lounge/bar area.
  • Slice and pit fruit for garnishing drinks.
  • Arrange bottles and glasses to make attractive displays.
  • Create drink recipes.
  • Inventories liquor, food supplies, and equipment weekly, ordering or requisitioning supplies as needed.
  • Ensure all temp logs and waste logs are maintained daily.
  • Receive and examine foodstuffs and supplies to ensure quality and quantity meet established standards and specifications.
  • Ensure tips are reported properly for tax processing.
Requirements:
  • Three to six months related experience; or equivalent combination of training and experience.
  • Alcohol Awareness Certification (must comply with State regulations).
  • Requires the ability to read, write, and speak the English language.
  • Ability to identify and resolve problems in a timely manner, develops alternative solutions, and uses reason even when dealing with emotional topics.
  • Ability to manage difficult or emotional customer situations, including the ability to respond promptly to customer needs and requests for service and assistance.
  • Ability to maintain a high level of professionalism, treats others with respect and consideration regardless of their status or position.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written.
  • Ability to meet the demands of the work schedule to be at work and on time, may occasionally require the ability to work outside of regularly scheduled hours.
About Four Points Raleigh

Located walking distance to PNC Arena, NC State Fairgrounds, and Carter Finley Stadium, our hotel in Raleigh, NC provides a great location for guests staying with us for business or leisure. Less than 6 miles away from our hotel near PNC Arena, visitors can revel in everything that historic downtown Raleigh has to offer. If visiting for business, Research Triangle Park, Wells Fargo Corporate Headquarters, and the NC Judicial Center are all a quick trip away. Our over-sized, modern rooms and suites make the perfect retreat after an eventful day. Guests can experience our onsite restaurant, First Point, to enjoy breakfast, dinner, or a drink. During downtime, guests can take a dip in our pool or get a workout in at our fitness center. We are also ready to host a meeting or event - the Four Points Raleigh Arena has everything needed to get the job done.

Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401k retirement plan.

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