Customer Service Representative

6 days ago


Phoenix, Arizona, United States Bowlero Corp Full time

Job Description

Bowlero Corp is seeking a highly motivated and friendly individual to join our team as a Greeter/Counter Desk Associate. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Be friendly and inviting to our guests in person and over the phone
  • Manage the waitlist and track availability
  • Assign lanes, shoes, and other equipment as needed
  • Prepare for leagues and special events
  • Ring sales at the counter and follow cash control procedures
  • Notify mechanics of any pinsetter malfunctions and log issues
  • Assist guests with basic bowling instruction
  • Operate our POS system, central panel, computers, and P/A system

Requirements:

  • High school diploma or equivalent restaurant/hospitality experience (optional)
  • Proven success in school or previous job experience
  • Excellent telephone etiquette
  • Must meet the minimum age required by state law to serve alcohol

Perks:

  • Free bowling
  • $1 arcade play
  • 20% off events
  • 50% off food and beverages

Bowlero Corp is a leading entertainment company with over 350 destinations across North America. We are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for our associates. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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