Customer Service Representative
6 days ago
Job Description
Bowlero Corp is seeking a highly motivated and friendly individual to join our team as a Greeter/Counter Desk Associate. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.
Key Responsibilities:
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist and track availability
- Assign lanes, shoes, and other equipment as needed
- Prepare for leagues and special events
- Ring sales at the counter and follow cash control procedures
- Notify mechanics of any pinsetter malfunctions and log issues
- Assist guests with basic bowling instruction
- Operate our POS system, central panel, computers, and P/A system
Requirements:
- High school diploma or equivalent restaurant/hospitality experience (optional)
- Proven success in school or previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
Perks:
- Free bowling
- $1 arcade play
- 20% off events
- 50% off food and beverages
Bowlero Corp is a leading entertainment company with over 350 destinations across North America. We are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for our associates. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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