Crumbl Cookies Manager
2 weeks ago
We are a rapidly growing company that is disrupting the way people experience and enjoy cookies. Our mission is to build a reputation for consistently delicious cookies and a fun, welcoming environment.
Job Title: Crumbl Cookies ManagerWe are seeking a highly motivated and experienced leader to join our team as a Crumbl Cookies Manager. As a key member of our leadership team, you will be responsible for leading our team to achieve exceptional results and delivering an outstanding customer experience.
Key Responsibilities:- Lead the team through character, building guest and team relationships, and action and vision.
- Exceptional communication skills with all team members, management staff, vendors, corporate office, and guests.
- Manage the team and systems to achieve the vision, mission, and values of Crumbl.
- Relate, listen, and solve the needs of both team members and guests.
- Understand the importance of delivering individual role responsibilities and support management and team members.
- Provide exceptional guest service and Crumbl products in a quick manner.
- Teach and coach team members to be the best in their roles.
- Grow the business through catering and in-store interactions.
- Use Crumbl business technology applications efficiently and stay current on training.
- Prioritize time and dedicate it to tasks and duties.
- Prepare ahead of time to meet the demands of the position and choose the most important tasks and duties.
- Serve guests with a smile and genuine intentions to provide an amazing experience.
- Leadership or management experience, food or restaurant experience, customer service experience.
- High school or higher education.
- A strong internal why that aligns with Crumbl Headquarters, similar values and character, and a passion for food and baking.
- A genuine desire to serve others while having an unquenchable thirst for excellence.
- Free cookies.
- Regular performance collaboration and career growth opportunities.
- Flexible scheduling.
- Recognition awards.
- Sundays off.
- Sick time.
- 401k (once qualified).
- We plan to develop and promote from within for future roles that will be needed as we grow.
- We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country.
- Competitive compensation packages for all positions.
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