Senior Business Systems Analyst

4 days ago

Reston, Virginia, United States Tencent Americas Full time
Job Title: Senior Business Systems Analyst

We are seeking a highly skilled Senior Business Systems Analyst to join our team at Tencent America. As a key member of our IT department, you will be responsible for designing, building, and operating world-class HCM, Payroll, and Compensation applications.

Responsibilities:

  • Act as a domain expert in HR SaaS (Workday) and HR business processes.
  • Lead the implementation, configuration, and ongoing management of Workday HCM, Recruiting, and Absence modules.
  • Collaborate with HR, Talent Acquisition, and other key stakeholders to gather requirements and translate them into effective Workday Recruiting solutions.
  • Design and configure recruiting workflows, job requisitions, candidate tracking, and onboarding processes within Workday.
  • Provide technical leadership and expertise in the Workday Core HCM modules, ensuring best practices are followed and the system supports the organization's hiring needs.
  • Conduct training sessions for HR teams, recruiters, and hiring managers on the Workday HCM, Recruiting, and Absence modules.
  • Perform regular system audits to ensure data integrity, security, and compliance within the Workday HCM module.
  • Troubleshoot and resolve issues related to the Workday HCM modules in a timely and efficient manner.
  • Prepare detailed estimates and test plans based on functional requirements.
  • Analyze, design, document, and test software modifications to existing processes/configurations, reports, forms, extensions, and interfaces in the production environment.
  • Develop and maintain documentation for system configurations, processes, and procedures related to recruiting, support integrations with other systems, and processes as they relate to recruiting.
  • Stay updated with the latest Workday features and functionalities, particularly those related to recruiting, Core HCM, Absence, Performance Management, and implement improvements as necessary.
  • Facilitate review sessions with functional owners, subject matter experts, and end-user representatives.
  • Provide solutions options for the business to consider, along with pros and cons for each option and recommendations.
  • Drive the design, configuration, and deployment of new projects and system enhancements.
  • Participate in the change management and go-live support processes.

Requirements:

  • Self-motivated, articulate, and passionate about delivering the best results and achieving the highest customer satisfaction.
  • Love satisfying customers with state-of-the-art cloud solutions, realizing ideas, building services, and unlocking the potential of new technology.
  • Collaborative, independent, insistent, flexible, and open-minded.
  • Proven experience in leading Workday HCM implementations and upgrades.
  • Strong understanding of recruitment processes and best practices in Human Resources.
  • Knowledgeable, resourceful, and show initiative.
  • Positive by nature, a great team player, and both dependable and autonomous.
  • Customer-oriented and able to work at a very fast pace.

Qualifications:

  • 5+ years of Workday HCM development, configuration, implementation, and support experience.
  • Experience in at least 5 HCM modules such as Core, Absence Management, Recruiting, Compensation, Talent Management, Performance, Benefits, Analytics, Calculated Fields.
  • Experience with the full lifecycle of both implementations and upgrades.
  • Experience in providing HCM SaaS ongoing support.
  • Ability to work collaboratively in a small, cross-functional team.
  • Excellent analytical, organizational, and problem-solving skills.
  • Motivated to continually learn while maintaining a positive attitude.
  • Ability to adapt quickly to change.
  • Demonstrate a strong work ethic.
  • Strong communication (oral and written) and interpersonal skills required to interact with colleagues and internal customers.
  • Ability to work effectively with others who are in remote locations and varying time zones.
  • Committed to the success of the team and the company.
  • Owns assigned tasks and drives to a conclusion, keeps the team informed of progress and challenges.
  • Experience in integration with other systems (Payroll systems) or Workday Payroll experience.
  • Bilingual (English, Chinese) preferred but not required.
  • Bachelor's degree. MS/MBA preferred.

About Tencent America:

Tencent America is the US branch of Tencent, a leading provider of Internet services in China. We are focused on bringing high-quality and engaging internet services and entertainment to our users. Our US headquarters is in Palo Alto, and we have other offices in New York, Los Angeles, and Seattle. We maintain an entrepreneurial spirit and open mindset, and we invite you to explore Tencent America and join our team.

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