Equipment Parts Sales and Service Representative

4 days ago


Burlington, North Carolina, United States Curtis Lane Holdings LLC Full time

Curtis Lane Holdings LLC seeks an experienced Equipment Parts Sales and Service Representative to join their team in this rewarding role. With competitive pay, benefits after 90 days, paid time off, weekends off, and paid holidays, this position offers a great work-life balance.

Job Summary:

  • This is a sales-oriented role where you will sell service repairs and maintenance, spare and replacement parts for compact equipment and attachments while providing excellent customer service.
Responsibilities
  • Balance the money drawer, print invoices, answer the telephone promptly, look up, locate and stock parts efficiently.
  • Demonstrate your knowledge of safety procedures and use accounting software (Aspen) and Bobcat parts systems.
  • Deliver exceptional customer experiences, achieve personal and store sales goals, and objectives.
  • Maintain a clean workspace, including restrooms, workstation, and lobby area.
  • Assist in inventory processes, including receiving truck deliveries.
  • Generate revenue by scheduling and tracking timely equipment repairs for rental and customer equipment.
  • Provide accurate cost and time estimates to customers, assist with processing warranty claims.

The ideal candidate should have at least 1 year of experience in service and maintenance and possess a good understanding of Bobcat maintenance requirements and typical repairs.

Key skills include effective communication, conflict resolution, and business management capabilities. A valid driver's license is required.

Average salary range: $45,000 - $65,000 per year, based on location and experience.



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