Field Service Technician

4 days ago

Albany, New York, United States NCR VOYIX Full time
About NCR VOYIX

NCR VOYIX is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

Our Mission

Our mission is to enable stores, restaurants, and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Job Summary

We are seeking a Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will service electromechanical equipment like self-checkout systems within an assigned territory, perform maintenance, repair, PM work, and system overhauls.

Key Responsibilities
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.
Requirements
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • Have a valid driver's license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts.
  • Flexible shift work - Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
Preferred Qualifications
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.
Benefits
  • Medical Insurance.
  • Dental Insurance.
  • Life Insurance.
  • Vision Insurance.
  • Short/Long Term Disability.
  • Paid Vacation.
  • 401k.
EEO Statement

Integrated into our shared values is NCR VOYIX's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

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