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Ice Cream Production Associate

2 months ago

Chattanooga, Tennessee, United States See Rock City Full time
Job Summary

We are seeking a highly motivated and detail-oriented Ice Cream Production Associate to join our team at Clumpies Kitchen. As a key member of our production team, you will be responsible for assisting with the day-to-day operations of our kitchen and production of ice cream and other products.

Key Responsibilities
  • Customer Service
    • Deliver exceptional guest service to internal and external customers, ensuring a positive experience in line with our organization's mission, culture, and values.
  • Production and Quality Control
    • Perform all parts of the production process, from setup and pre-operational inspection to all production steps, ensuring proper cleaning and sanitizing protocols are observed.
    • Produce all products up to Clumpies standards and on schedule with our production schedule and deadlines.
  • Facilities and Safety
    • Maintain facilities in accordance with Department of Agriculture, FDA, and all other applicable regulations.
    • Adhere to and follow procedures as outlined in Clumpies' Food Safety Plan, including all necessary documentation and record keeping.
  • Inventory and Logistics
    • Assist with placing orders, picking up orders, and supplies from local vendors.
    • Maintain inventory and par levels of ice cream as requested by manager.
  • Delivery and Customer Service
    • Deliver ice cream to the stores, wholesale customers, and online order fulfillment in the Clumpies truck, including necessary preparations on cooling and charging refrigeration.
Requirements
  • Education and Experience
    • Has received or is pursuing a high school diploma or GED.
    • At least 2 years previous experience in food service and willingness to receive training.
  • Skills and Abilities
    • Ability to be Serve Safe Certified.
    • Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills.
    • Ability to display a professional and polite image to guests and team partners.
    • Ability to speak effectively in one-on-one and small group situations, knowing that your feedback and input is important to the team.
    • Ability to read and understand recipes and operational documents.
    • Ability to work effectively with a team in a fast-paced, efficient, cooking environment.
    • Ability to add, subtract, multiply, and divide, and perform these operations using units of American money.
    • Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
Working Conditions

Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.