Ophthalmic Care Specialist
4 weeks ago
Job Summary:
An Ophthalmic Technician is a valuable asset to an ophthalmologist as they assist in providing excellent patient care to the patients during their visit.
The ideal candidate will have a high school diploma or equivalent and one year of related experience and/or training. COA or COT is preferred.
Key Responsibilities:
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Practice urgency at all times with patient's time, as well as doctor's time and schedule
- Comply with all company policies and procedures including HIPAA
- Verify patient information by interviewing patient
- Recording medical history, current medications and confirming purpose of visit
- Records all data in the patient's electronic medical record
- Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
Required Skills:
- Dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
- Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
- General office duties and cleaning to be assigned by manager
Other Skills and Abilities:
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Ability to work overtime when the business is in need
- Ability to interact with all levels of employees in a courteous, professional manner at all times
Physical Demands:
The employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Education and/or Experience:
High school diploma or general education degree (GED), one-year related experience and/or training; or equivalent combination of education and experience, COA or COT is preferred.
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