Ophthalmic Care Specialist

6 days ago


Westerville, Ohio, United States Retina Vitreous Associates Full time

Job Summary:

An Ophthalmic Technician is a valuable asset to an ophthalmologist as they assist in providing excellent patient care to the patients during their visit.

The ideal candidate will have a high school diploma or equivalent and one year of related experience and/or training. COA or COT is preferred.

Key Responsibilities:

  • Provide exceptional customer service during every patient encounter (in person or via phone)
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Practice urgency at all times with patient's time, as well as doctor's time and schedule
  • Comply with all company policies and procedures including HIPAA
  • Verify patient information by interviewing patient
  • Recording medical history, current medications and confirming purpose of visit
  • Records all data in the patient's electronic medical record
  • Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements

Required Skills:

  • Dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
  • Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
  • General office duties and cleaning to be assigned by manager

Other Skills and Abilities:

  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Ability to work overtime when the business is in need
  • Ability to interact with all levels of employees in a courteous, professional manner at all times

Physical Demands:

The employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Education and/or Experience:

High school diploma or general education degree (GED), one-year related experience and/or training; or equivalent combination of education and experience, COA or COT is preferred.



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