Security Systems Service Specialist
3 weeks ago
At DELPHI ONE SYSTEMS CORP, we are seeking a highly skilled Security Systems Service Specialist to join our team. This role is responsible for the installation, maintenance, and repair of access control, security alarms, and closed-circuit television systems.
Key Responsibilities:
- Respond to customer service calls in a timely and efficient manner, troubleshooting and repairing as needed.
- Complete necessary documentation as per the Service Delivery Policy.
- Communicate with central dispatch on current work order status and receive updates on outstanding customer issues on a daily basis following the Service Delivery Policy.
- Participate in after-hours service program.
- Maintain good verbal and written communication skills for summarizing tasks performed with customers.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Minimum 2 years of experience in security system installation and maintenance.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Benefits:
- Average salary: $60,000 - $80,000 per year.
- Ongoing training and development opportunities.
- Opportunities for career advancement.
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