Medical Imaging Equipment Specialist

3 weeks ago

Los Angeles, California, United States Agiliti Health, Inc. Full time
Job Summary

We are seeking a highly skilled Field Service Engineer IV to join our team at Agiliti Health, Inc. This role will involve maintaining high-quality medical imaging equipment for our customers, including systems applications, quality checks, calibration, operating system help, software assistance, technical support, and issue troubleshooting.

Key Responsibilities
  • Troubleshoot high-end medical imaging equipment to ensure optimal performance and minimize downtime.
  • Establish and adhere to preventative maintenance schedules to prevent equipment failures and ensure customer satisfaction.
  • Maintain customer service logs and internal service records to track progress and identify areas for improvement.
  • Solve complex technical issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems.
  • Perform service, calibrations, and quality assurance checks for entire imaging systems in accordance with ISO13485 standards.
Technical Support
  • Deliver technical support on high-end medical imaging equipment online and/or via telephone to ensure timely resolution and follow-up.
  • Communicate daily with customers to ensure resolution and proper follow-up.
  • Maintain system performance by performing system monitoring and evaluation, and performance tuning; troubleshooting system hardware, software, networks, and operating and system management systems; designing and running system load/stress testing; escalating application problems to Original Equipment Manufacturer (OEM).
Requirements
  • Minimum 15 years of high-end medical imaging equipment maintenance and repair experience.
  • High School Diploma or GED.
  • Current, valid, and unrestricted driver's license with a safe driving record based on Agiliti policies.
  • Basic computer skills; understanding of computer networks and equipment interaction.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule.
  • Willingness to travel periodically to support business needs.
  • The ability to lift, push, and/or pull up to 75 pounds.
  • The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand, and walk for extended periods of time.
What We Offer
  • A comprehensive benefits package, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs.
  • A robust suite of benefits for regular, full-time, non-union employees.

Agiliti Health, Inc. is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact us.

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