Club Support Specialist
2 weeks ago
The Ideal Candidate
We are looking for a highly motivated and detail-oriented individual to fill the role of Member Assistant - Cart Attendant at Sam's Club. As a key member of our team, you will play a vital role in ensuring a positive member experience and maintaining a clean and organized environment.
Responsibilities will include ensuring club pick up orders are filled, informing members of product availability, offering alternative product options, and promoting the company's products and services. You will also be responsible for resolving member issues and concerns, and maintaining a safe and clean facility according to company policies and procedures.
Key Responsibilities:
- Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed;
- Informing members when products are unavailable (for example, out of stock);
- Offering members alternative product options when needed;
- Ensuring products are selected and packaged according to company policies and procedures;
- Ensuring items are dispensed when members arrive for pickup;
- Resolving member issues and concerns;
- Promoting the company's products and services.
Benefits:
- Competitive hourly wage range: $16.00-$23.00 per hour;
- Performance-based bonus awards;
- 401(k) retirement plan;
- Stock purchase program;
- Company-paid life insurance;
- Health benefits including medical, vision, and dental coverage;
- Short-term and long-term disability insurance;
- Military Leave Pay;
- Adoption and surrogacy expense reimbursement;
- Live Better U education benefit program;
- And more
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