Therapy Support Associate

3 weeks ago


Harker Heights, Texas, United States FYZICAL Therapy and Balance Centers Full time
Solution-Focused Client Care Professional

Job Description

In this rewarding role, you will play a vital part in delivering empathetic and efficient care to our patients. As a Client Care Specialist, you will focus on creating a positive experience from the initial interaction to the conclusion of care.

Key Duties

  • Cultivate expertise in the DMR Referral Tracking system to streamline patient intake.
  • Maintain effective communication channels with patients through regular confirmation calls.
  • Utilize the Prompt Dashboard to minimize care disruptions and ensure timely resolution.
  • Implement a seamless check-in and check-out process.
  • Provide prompt and professional assistance to address patient concerns.
  • Support the integration of advanced therapeutic technologies.

Salary Range

$48,000 - $58,000 per year, commensurate with experience.

We aim to foster a collaborative and supportive work environment where our team members can thrive professionally and personally.



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