Guest Experience Coordinator

3 weeks ago


Walkersville, United States Pyramid Global Hospitality Full time
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Coordinator. In this role, you will be responsible for ensuring that every guest has an exceptional experience during their stay. You will work closely with other departments to resolve any issues or concerns that may arise, and provide assistance to guests as needed. If you are a people person who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.

About Us
Pyramid Global Hospitality is a leading hospitality company that operates over 230 properties worldwide. We are committed to providing our guests with exceptional experiences, and we take pride in our warm and welcoming atmosphere. Our company culture is built on values such as teamwork, innovation, and excellence, and we are looking for like-minded individuals to join our team.

Key Responsibilities
- Greet guests at the front desk and check them in and out
- Answer guest inquiries in a friendly and helpful manner
- Provide information about resort operations and services
- Resolve any issues or concerns that may arise

Requirements
- Previous customer service experience preferred
- Good written and verbal communication skills
- Typing and computer skills necessary

What We Offer
- Competitive salary: $50,000 - $70,000 per year
- Opportunities for career advancement
- Comprehensive benefits package including health insurance, retirement plans, and paid time off

Join Our Team
We offer a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

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