Medical Office Coordinator

7 days ago


Manchester, New Hampshire, United States ECHN Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to join our team at ECHN. The successful candidate will provide exceptional administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Verify and update patient information in the computer system
  • Collect co-pays and provide necessary forms for completion
  • Maintain and update current information on physicians' schedules
  • Oversee and maintain a clean and orderly waiting area
  • Answer phone calls in a pleasant manner and screen calls
  • Take messages and provide information to patients
  • Escalate potentially urgent patient situations per office protocol
  • Maintain tracking logs as requested by management
  • Assist with scanning, photocopying, faxing, and computer input/typing
  • Check patient insurance eligibility
  • Attend meetings as required
  • Obtain precertifications for tests, procedures, treatments, medications, and hospitalizations as needed
  • Schedule and arrange referrals and outside testing for patients as directed by physician
  • Respond to requests from physician offices and patients to have medical records sent to other facilities
  • Maintain confidentiality and adhere to HIPAA requirements
Requirements
  • High school diploma or equivalent required
  • Knowledge of medical terminology
  • Medical office experience preferred
  • Some knowledge of computer scheduling systems, preferably Meditech and Ntierprise
  • Excellent customer service and interpersonal skills
  • Comfortable working in a fast-paced confidential medical environment
  • Must be team-oriented with excellent written and verbal communication skills
  • Sufficient physical ability and mobility to work in an office setting


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