Automotive Service Consultant
4 weeks ago
We are seeking a skilled Service Advisor to join our team at Wright Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Responsibilities:
- Meet with customers to determine their vehicle repair needs and provide accurate estimates.
- Build strong relationships with customers to increase satisfaction and loyalty.
- Maintain high standards of professionalism, ethics, and customer service.
- Monitor vehicle progress and keep customers informed throughout the repair process.
- Maximize sales and execute retail promotions to increase profitability.
- Oversee technicians and ensure efficient use of time and resources.
- Participate in quality control and contribute to the development of Standard Operating Procedures.
Qualifications:
- High School Diploma or equivalent.
- Accredited training in service advisor skills, customer satisfaction, and quality control.
- Automotive service advisor experience.
- Ability to multitask and work in a fast-paced environment.
- Strong communication and interpersonal skills.
Benefits:
- Competitive salary and bonus structure.
- Opportunities for career growth and advancement.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401K with company match.
- Paid time off and holidays.
About Wright Automotive Group:
We are a leading automotive dealership group committed to providing exceptional customer service and support. Our team is dedicated to helping our customers find the right vehicle for their needs and providing ongoing maintenance and repair services. If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply for this Service Advisor position.
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