Store Operations Manager
3 days ago
About the Role
This is an exciting opportunity to lead the entire operation of a Store at Ross Dress for Less. As a Store Operations Manager, you will be responsible for ensuring that Company standards and best practices are consistently met.
Key Responsibilities
- Lead all aspects of Store operations, including staffing, training, and development of leadership team members.
- Analyze Store reports to evaluate controllable expenses and overall Store performance.
- Address any variance to Company standards with appropriate action plan, partnering with District Manager as needed.
- Ensure proper scheduling of Associates to meet business objectives.
Organizational Development
As a Store Operations Manager, you will be responsible for:
- Recruiting, hiring, training, and developing Assistant Managers, Area Supervisors, and non-exempt Associates.
- Reducing Store turnover through selection, training, and motivation.
- Ensuring compliance with Ross personnel policies and procedures.
- Maintaining a safe and secure work environment.
Expense Control
You will be responsible for leading all expenditures to be within budget and controlling payroll hours to plan.
Customer Service
Providing exceptional customer service is a top priority. You will:
- Treat all Customers, Associates, and other leaders with respect.
- Demonstrate courtesy, friendliness, and professionalism at all times.
Requirements and Qualifications
- Five or more years of Store management experience in a retail environment.
- A high level of Customer service is essential.
- Ability to lead, manage, motivate, and communicate positively to Store Associates at all levels.
Estimated Salary: $60,000 - $80,000 per year
Working at Ross
We are committed to diversity, equity, and inclusion. We celebrate our differences and strive to create a welcoming and inclusive work environment.
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