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Head of IT Operations

2 months ago

White Plains, New York, United States Symphony Wireless Full time

Symphony Wireless LLC

Position: Head of IT Operations

Location: White Plains, NY

Company Overview

Symphony Wireless is a premier organization in the telecommunications infrastructure sector, focusing on the acquisition, management, and leasing of essential assets such as rooftops and towers across the United States. Supported by Palistar, a leading digital infrastructure investment firm, Symphony Wireless presents a distinctive opportunity for professionals eager to be part of an innovative and progressive team.

Position Summary

  • Drive the automation and modernization of critical processes and systems across multiple departments.
  • Oversee corporate networking, IT governance, user environments, hardware procurement, and technical support.
  • Deliver technological solutions that align with strategic goals and propel organizational success.
  • Attract, mentor, and cultivate top-tier IT professionals to ensure the success of technology initiatives.
  • Enhance the functionality of existing CRM systems and provide insightful data for sales and marketing efforts.
  • Refine technology platforms to optimize processes and elevate data quality and transparency.
  • Implement strong security measures to protect organizational data and infrastructure.
  • Formulate IT policies and guarantee adherence to industry regulations.
  • Manage hardware acquisition and vendor partnerships to ensure economical purchasing decisions.
  • Facilitate training sessions for users and deliver IT onboarding for new hires.
  • Supervise the IT department's financial plan and ensure alignment with organizational technology needs.

Required Qualifications

  • Bachelor's degree in a relevant field.
  • At least 8 years of experience in overseeing information technology systems.
  • Proficient in solution architecture and adept at resolving intricate technical challenges.
  • Experience in managing networking equipment and Salesforce development.
  • Skilled in deploying and securing computing devices for personnel.
  • Ability to effectively manage projects while leading a team.
  • Excellent communication skills to articulate technical concepts to non-technical audiences.
  • Willingness to work in the office four days a week and travel occasionally for business purposes.