Restaurant Operations Manager

4 weeks ago

New York, New York, United States Arva Full time

The Restaurant Manager for Arva Italian Restaurant will oversee and maintain all aspects of operation in the dining room while exceeding guests' expectations for quality of the product and service.

The Restaurant Manager ensures that all policies & procedures and standard operating procedures are effectively maintained at an optimum level.

This position has an annual compensation of $80,000.


Key Responsibilities
  • Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs
  • Run daily line-up and communicate pertinent information to the Food and Beverage staff
  • Train, evaluate, and schedule all restaurant staff
  • Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory
  • Inspect all areas of the restaurant to ensure standards of service are maintained
  • Handle guest complaints or questions in a professional manner
  • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time
  • Inform the kitchen of any special requests or needs
  • Record and pass on useful information to the host/hostess such as special occasions, etc.
  • Maintain an active trace system for guest history on their F&B preferences
  • Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner
  • Enforce established guidelines and policies of the company
  • Implement new menus and promotions such as holiday and special event promotions
  • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations
  • Attend all meetings and trainings assigned
  • Prepare and print menus as required
  • Assist in computing and sending daily reports
  • Greet all guests, colleagues and clients in a professional and friendly manner
  • Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales
  • Support the leadership team in the development and training of all team members
  • Coach and mentor individual team members to develop their skills and maximize performance
  • Motivate and be proactive in encouraging team commitment and spirit
  • Ensure appearance of team members is according to company grooming standards
  • Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible
  • Perform a variety of other duties as assigned by management

Qualifications
  • ~5 years' experience in a luxury hotel environment or similar role in restaurants or food and beverage
  • ~ Must have open availability and be able to work weekends
  • ~ Positive, engaging, and energetic personality
  • ~ Able to be organized, manage time wisely and work with little to no direct supervision
  • ~ Very high attention to detail and extensive service knowledge
  • ~ Must have good knowledge of food preparation, wine, and spirits
  • ~ Sensitive to cultural nuances
  • ~ Excellent communication skills, both written and verbal on English
  • ~ Able to handle a multitude of tasks in an intense, fast-paced environment
  • ~ Excellent people skills and the ability to work under pressure and with various stakeholders
  • ~ Ability to maintain a clean and professional appearance as per company policies
  • ~ Ability to stand for extended periods of time
  • ~ Multi-lingual is a plus
  • ~ TIPS, ServSafe Certified
  • ~ Department of Health and Hygiene Certified

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time

    Job DescriptionAt MARCUS SAMUELSSON RESTAURANT GROUP, we are seeking a skilled Restaurant Operations Manager to lead our culinary team in delivering exceptional dining experiences. The ideal candidate will have a proven track record of managing premium food and beverage operations, with a focus on providing outstanding service and maintaining high-quality...

  • Restaurant General Manager

    1 month ago

    New York, New York, United States Boqueria Restaurant Full time

    General Manager - Boqueria RestaurantWe are seeking an exceptional General Manager to lead our team at Boqueria Restaurant. As a natural leader with a coach's mentality, you will be responsible for providing exceptional hospitality to our guests and staff. Your attention to detail and ability to think like an owner will be essential in driving our...

  • Restaurant Management Trainee

    4 weeks ago

    New York, New York, United States Hillstone Restaurant Group Full time

    Job OverviewHillstone Restaurant Group is seeking a motivated and detail-oriented individual to join our team as a Restaurant Management Intern. This internship is designed for rising seniors with a serious interest in pursuing a career in restaurant management or culinary management.As a Restaurant Management Intern, you will be exposed to the business in...

  • Regional Director of Operations, Restaurant Services

    4 weeks ago

    New York, New York, United States Restaurant Associates Full time

    Job Title: Regional Director of Operations, Restaurant ServicesRestaurant Associates is seeking a highly skilled Regional Director of Operations to join our team. As a key member of our leadership team, you will play a pivotal role in driving the success of our Restaurant Services division.Job SummaryThe Regional Director of Operations will be responsible...

  • Airport Restaurant General Manager

    4 weeks ago

    New York, New York, United States Villa Restaurant Group Full time

    Job SummaryVilla Restaurant Group is seeking a highly skilled General Manager to lead the operations of our quick service restaurants at JFK Airport. As a key member of our team, you will be responsible for ensuring the efficient and profitable operation of our restaurants, while maintaining a high level of Guest satisfaction and compliance with company...

  • Restaurant Operations Manager

    4 weeks ago

    New Hyde Park, New York, United States The Restaurant Zone Full time

    Job DescriptionRestaurantZone is seeking an experienced Restaurant Manager for a renowned Italian concept in New Hyde Park, NY. This person will be hands-on, present on the floor, and incentivize customer service to its highest standard. The ideal candidate will have proven full-service restaurant leadership experience, preferably in fine dining, and a...

  • Restaurant Operations Manager

    3 weeks ago

    New York, New York, United States Momofuku Full time

    Restaurant Operations ManagerMomofuku is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurants. This role is responsible for ensuring that all aspects of the restaurant run smoothly, from front-of-house service to back-of-house kitchen operations.The ideal candidate will have a strong background in restaurant...

  • Restaurant Operations Manager

    3 weeks ago

    New York, New York, United States Corecruitment Full time

    About This RoleWe are seeking a dedicated and experienced Restaurant Operations Manager to join our esteemed client, a prominent French restaurant in New York. As a Restaurant Operations Manager, you will assist in overseeing daily restaurant operations to ensure exceptional guest experiences.Key ResponsibilitiesAssist in managing restaurant staff and...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States Corecruitment Full time

    Restaurant Operations ManagerAt COREcruitment, we are collaborating with a prominent French restaurant in New York, NY, to find an exceptional Restaurant Operations Manager to lead their team. This role offers a unique opportunity to oversee daily operations, manage staff, and ensure guests have an exceptional experience. Key responsibilities include...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States Raising Cane's Full time

    Job DescriptionRaising Cane's is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.The...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States RM HOSPITALITY GROUP, INC Full time

    Restaurant Operations ManagerRosa Mexicano Restaurants, a leading casual fine dining restaurant group, seeks an experienced Restaurant Operations Manager for our New York location. As a key member of our management team, you will oversee the day-to-day operations of the restaurant, ensuring exceptional customer service and high-quality food. Key...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States Raising Cane's Full time

    About the RoleThe Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.This includes ensuring operations meet Raising Cane's standards in all restaurant zones during a shift, acting as...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States Kellari Hospitality Group Full time

    Job DescriptionWe are seeking an experienced Restaurant Operations Manager to lead our Upper West Side Italian concept. As a key member of our team, you will be responsible for coordinating daily restaurant management operations, delivering superior food and beverage service, and maximizing customer satisfaction.Responsibilities:Coordinate daily Front of the...

  • Restaurant General Manager

    4 weeks ago

    New York, New York, United States Boqueria Restaurant Full time

    General Manager Opportunity at Boqueria RestaurantWe're seeking a dynamic General Manager to lead our hospitality team at Boqueria Restaurant. As a seasoned leader, you'll be responsible for delivering exceptional guest experiences and driving business growth.Key Responsibilities:Lead a high-performing team to provide outstanding service and...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States Rackson Restaurants Full time

    Restaurant General Manager Mission:To drive business growth and excellence in restaurant operations as a Restaurant General Manager at Rackson Restaurants. This leadership role focuses on developing a people-centric culture, delivering exceptional guest service, and achieving profitable sales growth.Key Responsibilities:Develop and implement strategies to...

  • Restaurant Operations Manager

    3 weeks ago

    New York, New York, United States Pizza Hut Full time

    Restaurant General Manager RolePizza Hut is seeking a skilled Restaurant General Manager to lead our team and drive business results. As a Restaurant General Manager, you will be responsible for overseeing daily restaurant operations, managing staff, and ensuring exceptional customer service.Key Responsibilities:Lead and motivate a team of restaurant staff...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States Rosewood Hotel Group Full time

    Assistant Restaurant ManagerWe are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team at Rosewood Hotel Group. As a key member of our restaurant operations team, you will be responsible for managing the daily operations of our restaurant, including staff management, guest satisfaction, and brand integrity.Key...

  • Restaurant Operations Manager

    3 weeks ago

    New York, New York, United States CAVA Full time

    Restaurant Operations ManagerWe're seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurants. As a key member of our team, you'll be responsible for ensuring seamless service, managing inventory, and leading a high-performing team.Key Responsibilities:Oversee restaurant operations, including customer service,...

  • Restaurant Operations Manager

    4 weeks ago

    New York, New York, United States Smashburger Full time

    SmashburgerRestaurant Operations ManagerWe're looking for a skilled Restaurant Operations Manager to join our team at Smashburger. As a key member of our management team, you'll be responsible for leading our restaurant operations, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage restaurant operations, including...

  • Restaurant Operations Manager

    1 month ago

    New York, New York, United States Eataly North America Full time

    Restaurant Assistant General ManagerEataly North America is seeking a highly skilled and experienced Restaurant Assistant General Manager to join our team. As a key member of our restaurant operations team, you will be responsible for overseeing the day-to-day operations of our restaurants, working to maximize profitability while upholding our company's...