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2 months ago
Job Overview
POSITION SUMMARY
Respond promptly to inquiries from guests and collaborate with other departments. Identify and report maintenance issues in public areas or guest accommodations. Display caution signs as necessary. Communicate directly with other departments for urgent repairs. Fulfill guest requests and arrange furniture items in guest rooms as instructed.
Remove items from hallways and transport them to service areas, including debris, room service trays, unread newspapers, soiled linens, and trash placed near housekeeping carts.
Maintain, clean, and store cleaning equipment.
Adhere to all company policies regarding safety and security; report any maintenance concerns, safety hazards, accidents, or injuries; complete safety training and certifications; and ensure proper storage of flammable materials.
Welcome and acknowledge all guests in accordance with company standards; anticipate and address guests' service needs; assist individuals with disabilities; and express genuine appreciation to guests.
Communicate with others using clear and professional language. Collaborate with the team to achieve common goals. Ensure compliance with quality expectations and standards.Move, lift, carry, and place objects weighing 55 pounds or less without assistance and over 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines to identify defects. Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination. Navigate through narrow, confined, or elevated spaces. Ascend and descend a ladder. Stand, sit, kneel, or walk for extended periods throughout the work shift. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS
Education:
No high school diploma or G.E.D. equivalent.
Related Work Experience:
No related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification:
None
The pay range for this position is $30.00 to $30.00 per hour.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.
It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
